Contact us


Any queries, concerns or comments feel free to drop me a line! Do read the details below to see if your question has been answered ✩

Shipping details

All products ship from Melbourne, Australia. Standard shipping for domestic customers will take 1 - 2 weeks, and international between 4 - 6 weeks. Tracking is also available. Please contact me about priority shipping inquiries!

Refunds, returns & exchanges

If there is an issue with your order once it's arrived, please let me know! I put a lot of joy and heart into the products I choose to make and I want you to receive them with the same joy.

Additional information

I love hearing from customers once their items have arrived, so feel free to hit me up on twitter ( @chai_bean ) or instagram ( @chai_bean_ ) and let me know it arrived safely!